GUARANTEED CONSULTING

“Guaranteed Consulting” – this might be a new term to many.  After all, how many consultants actually guarantee they will achieve agreed results?

That’s where Novus Leadership Institute differs:

1. We Guarantee that the goals and outcomes agreed at the beginning will be achieved.
2. We Guarantee confidentiality.
3. We Guarantee an approach that fits your business needs.

AND

4. We Guarantee you’ll get your consulting investment back + at least 25% more.

What Do You Want?

• Profit improvement?
• Productivity increase?
• Improved retention rates?

Whatever your objective, we not only guarantee to help you meet that objective, we also guarantee to do it in a way that more than pays for itself.

Few consultants will do that. They may be able to return a positive ROI but leave the engagement risk with you.

We do the opposite.

We will refund every $1 you pay us that doesn’t result in

at least $1.25 back to you.

Who can benefit?

YOU can, if:

• Your organization has one or more single points of failure – or critical dependences. These could be people, processes, or whatever, that if removed or stopped, would create a disaster for the business. This is very common in small businesses.
• You find yourself as a single point of failure in the business.  This is also very common in small businesses, especially if you are the founder and/or CEO.
• Your company has reached a plateau or very limited growth. You are unsure about how to multiply what you have into something much greater.  Scaling from one level to the next is very hard for most small businesses. For example, there is commonly an “invisible wall” that seems to prevent getting from the $1 million level to $10 million or beyond, where business value increases dramatically.
• You or your people do lots of ‘busy’ work.
• You find most of your day, or your employees’ days, absorbed by low value activities, meetings, etc.
• No one seems concerned about the organization’s future or know how to improve it.
• Employees are reactive and want to be told exactly what to do, how to do it, and when. So are some managers, and both transfer the burden to you.
• There is limited innovation in your organization. The business may have been innovative when it started, but now …
• Your team members and managers, if any, have difficulty adapting to changing conditions or identifying and executing improvements.
• The organization is too slow to move or adapt as the market changes. What worked in the past isn’t working as well now …
• You have managed to survive the pandemic thus far, but prospects don’t look good for the future.
• There are very, very few people who understand YOU and the problems you face.
• You wonder what your legacy will be or if it could be amplified.

… or you are in any other situation where you need fresh perspective and thinking, because what worked in the past simply isn’t producing the results it once did.

Did your organization survive COVID?

If so, great!

But if you are waiting to for things to get back to “normal” … if you are preparing or working on returning to pre-COVID “normal” …

DON’T!

Wishing for what was – and isn’t coming back – benefits no one, least of all you.

Given rates of change and world instability, another “COVID” situation that upsets the market cart could strike at any time. Russia invading Ukraine is one example. World volatility is at levels higher than in it has been in most people’s lifetimes.

If you and your organization are in a fragile state now … or worse, with narrow or decreasing profits, erosion in market share, or any other factors that make you and the business vulnerable … any “earthquake” can spell your doom.

The good sign of the COVID coin? If you make changes now while your competitors are still paralyzed … or just making ends meet … or just waiting for “normal” to return … you can be the “last business standing” when the next upset occurs … or at least be ready to dominate your market then.

The best time to make a change is when you have the time. The best time to make an investment in improvement is when you have the investment to make and the potential returns to gain.

Not many people alive – or even in history – have lived in such changing times. In radically changing times … or even hard changing times like the Great Depression or during COVID … great companies were born or pivoted and fortunes made.

If you’re the owner of a company with potential and you’re stuck in the mud or wanting to sell, this is also for you.

If you want to make your business more saleable … if you want to sell for a higher multiple … even if you just want to increase profits before the next “COVID” situation … this can help.

There’s plenty of money out there for good business deals; however, you may need to do some work to be considered a “good deal” to buyers and dramatically increase your sale profit.

We can assist with that as well.

Now is the time to re-invent. Now is the time to innovate!

Fixing what is broken helps. So does getting more out of what already exists.

Unfortunately, many businesses are designed for the past – the “old normal.” Improving them only improves for the past.

Improving the past helps generate margin to invest in the future. And investment is needed because It’s not an option to “tweak” your way out of – or to take advantage of – the “new normal” and what is coming after that.

“Transformation” is all the rage in business these days, but very, very few really transform in the true sense of the word. Those that do will either be ready or be capable of making the changes to survive and thrive in future chaos.

It takes courage to go against the tide, but that courage in weird times will produce weirdly disproportionate results if you are ready.

If you want to start down a new path, we can help with that.

Is organization size important?

Size of the organization is not the most important factor. We have helped:

• Top tier businesses – For USAA, #96 on the Fortune 500 list, we provided several services including:
  • Cut USAA digital app development time in half.
  • Improved processes for teams developing custom software for USAA’s 12,000+ member service representatives, radically improving quality and reducing previous release’s 3-month defect triage to effectively zero.

• Large businesses – For Frost Bank, a $1 billion + revenue and $50 billion class institution, we provided several services including:
  • Advised the Chairman/CEO and C-level executives on strategic problem-solving and continuous improvement – with just one result being growth in a critical profit metric that was previously stagnant for almost two decades.

• Medium size businesses, including Airlines Reporting Corporation:

 

• Small businesses in the $1-10 million range:

What is important?

We provide a guarantee and as such, have three important and primary criteria for the people with whom we work:

• They truly desire positive change in the organization
• They have the authority to make the purchasing decision
• They are prepared to take action ‘now’ to make changes that will positively affect the organization moving forward

Here’s how this works:

• Preparation: Request the application form, complete it, and provide the form along with the additional requested information, including any other documents that you feel will be helpful in clearly defining the situation.
• Qualification: New clients are accepted on a limited basis. If your situation is not a fit, we’ll let you know. If we feel that your business is outside of our expertise, we will recommend other resources to you from my highly capable network.
• Confirmation: We will discuss your situation and agree on a guaranteed goal, timeframe, and investment.
• Payment: You make the investment payment.
• Scheduling: We will schedule our initial meetings to achieve your goal.
• Implementation: You implement the recommendations with checkpoints and any needed adjustments along the way.
• Success: You achieve progress based on the guarantee.

Note that this isn’t a “magic wand” situation. No organizational change can happen without … change. For real change and progress to occur, you – and likely your team – will need to do some work.

We’ll guide you along the way and do our part.

There may be some surprises along the way … that’s the nature of change. Amid uncertainty of doing something differently, it’s impossible to have a 100% rock-solid plan. And the bigger the change, the more likely there will be discoveries that need attention and fixing.

Discoveries are where there is an extra advantage of working with us compared to those who are only narrowly focused specialists. Given we have seen many situations across domains and have a broad set of capabilities on our team, we can help you navigate the complex and unpredictable.

What do you want to achieve?

Schedule your free 15 minute consultation to discuss.